Last Update: Jan 11, 2025
Having an issue with our products and not sure what to do?
Contact us to speak with our experienced applications engineers!
Whether it's an installation question about your specific setup, or you have a question on how to run cabling for power - we're here to help! Contact us today via email, chat, or phone call, and we'll be happy to help leverage our years of experience in getting you what you need to complete a successful installation!
All VidaBox products are warrantied for a minimum 1 year, parts and labor!
Beyond our 30-day money back guarantee, all of our VidaMount, VidaPower, and VidaCharger products are backed by our comprehensive parts and labor warranty!
If you have an issue, just chat with us here online, send us an email, or give us a call - and we'll be happy to fix the issue! Full details below!
All VidaBox products include a 1 year, parts and labor warranty.
All VidaBox products include a 2 year, parts and labor warranty.
Most of our 3rd party manufacturers have a 1-year products warranty.
Beyond our 30-day money back guarantee, non-VidaBox products (such as those sold by the Redpark, PoE Texas, or LAVA Computer brands) generally have a 1-year warranty. Please visit the manufacturer website and contact them directly for service and assistance for their products.
